Contact Us

We are here to help you with your questions, feedback, and inquiries about Jackery products and services. Whether you need assistance with portable power stations, solar generators, product information, customer support, or business partnerships, our team is available through the following contact channels.

Customer Support

For product-related questions, technical assistance, or general customer service inquiries, contact the Jackery support team.

Call & SMS: 1-888-502-2236 (US & CA)
Business Hours: Monday–Friday, 9 AM–6 PM PST
Email: hello@jackery.com

Public Relations & Influencer Partnerships

For media inquiries, promotional collaborations, influencer partnerships, and marketing opportunities, contact:

Email: marketing@jackery.com

Dealer Inquiries

Businesses interested in becoming Jackery dealers or discussing sales opportunities can reach the sales team at:

Email: sales@jackery.com

EPC, Distributors & Installers

For inquiries regarding engineering, procurement, construction (EPC), distribution opportunities, and installation partnerships, contact:

Email: partners@jackery.com

Latin America Inquiries

For business inquiries, consulting opportunities, and regional assistance in Latin America, contact:

Email: Latam@jackery.com

Get in Touch

We appreciate your interest in Jackery and its portable power solutions. Please choose the appropriate contact channel based on your inquiry so your message can reach the relevant team. We look forward to assisting you.